Your Questions. Our Answers
You will find answers to all of your most common Electrical Services related questions located here.
Which international standards do your products meet?
We have CE, RoHS, TUV, UL and other certifications, and our company complies with the ISO9001 system.
How do I choose the right connector for my project?
You need to consider factors such as current, voltage, number of poles, installation method, and waterproof rating (IP68/IP67) to determine if it's suitable for your project. For more details, please click here to view the blog.
Do you support OEM/ODM customization?
Yes.We have a research and development innovation department that can develop molds, customize logos, or special packaging according to customer needs.
What is the operating temperature range of the product?
The standard operating temperature is -20℃ to 85℃, except for customized products.
What is your minimum order quantity (MOQ)?
Because we have a wide range of products, and different products have different MOQ, you can determine the products you need and contact our sales team. We will get back to you as soon as possible.
Do you provide free samples?
Free samples are provided, but shipping costs are borne by the buyer.
What is the lead time for bulk orders?
Standard samples take 3-5 days; bulk orders and customized products require confirmation of the specific quantity.
Are you a trading company or a factory?
We are a manufacturer integrating R&D, production and sales, and our factory is located in YueQing, Zhejiang (China's electrical appliance capital).
How do you guarantee product quality?
Our factory has a small batch testing process, advanced testing equipment, and 100% inspection before shipment.
Which payment methods are supported?
Payment methods include T/T, L/C, PayPal, and Western Union.
What should I do if I receive a defective product?
We have a complete after-sales service process, and we will provide replacement or compensation for the product within a certain period.
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